Contact us
The form below is the most reliable way to reach us: your message lands directly in our support queue. You can also email support@mydxhub.com.
In a medical emergency, do not use this page
Call your local emergency number (911 in the US) or go to the nearest emergency room. This queue is not monitored around the clock, and no one here can help with an urgent medical problem.
Where we are
- Company
- myDxHub, LLC
- Reach us
Patients
For questions about your account, signing in, share links, or exporting your records, use the form above and include the email on your account so we can find it.
For questions about what your results mean, contact your practice directly. Your care team can see the same results you see and is best placed to interpret them. The biomarker guide is a good starting point for background reading.
Practices
Interested in offering diagnostic testing through myDxHub, or want help onboarding your team? Medical and dental diagnostics are live today; vision and pharmacy are in development. Send us your practice name through the form above and we'll set up a walkthrough. You can also browse the practice resources or register your practice directly.
Security reports
Found a vulnerability or something that doesn't look right? Use the form above and start your message with “Security”, or email support@mydxhub.com with “Security” in the subject line. The full disclosure terms are at /.well-known/security.txt. We take reports affecting health data seriously and will respond promptly. Please don't include any patient data in your report.